Privacy Policy

Rostered (“we,” “our,” “us”) operates a hospitality hiring platform serving Canadian users. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect

Account info (name, email, phone, date of birth), job seeker content (video profiles, photos, bio, location), technical info (device, app version, IP), and payment info (Stripe customer ID — we never store card numbers).

2. SMS and Phone Number Use

We use your phone number for account verification, password reset, and optional notifications about invites and approvals. You can opt out at any time.

3. Purpose of Collection

To operate the platform, match job seekers with employers, process payments, and improve the service.

4. Disclosure of Information

We do not sell your personal information. We share data only with service providers strictly necessary to run Rostered (Supabase, Mux, Stripe, SendGrid, Twilio) under data-processing agreements.

5. Consent

By creating an account you consent to this policy.

6. Cookies

We use essential cookies only. No advertising or tracking cookies.

7. Retention, Access, and Deletion

Email support@rosteredco.com to access or delete your data. We respond within 30 days.

8. Safeguards

Encryption in transit and at rest. Role-based access controls.

9. Eligibility

You must be 18+ and Smart Serve certified to use Rostered as a job seeker.

10. Changes

We will post any changes here and update the “Last updated” date above.

11. Contact

Privacy inquiries: support@rosteredco.com